Privacy Commitment
Thank you for playing Rainbow Clover Lucky Slots. This Privacy Policy explains how palm studio collects, uses, and protects information about you when you use our app.
This policy takes effect on 2026-04-23. Questions may be directed to careteam@sugarbeangame.com.
This Privacy Policy applies to Rainbow Clover Lucky Slots and all related services provided by palm studio.
Our goal is to be a responsible data steward. We collect the minimum needed to run Rainbow Clover Lucky Slots and no more.
> Note: This app is intended for users who meet the minimum age required by Google Play and local law.
Your continued use of Rainbow Clover Lucky Slots constitutes your acceptance of this Privacy Policy.
Third-party platforms and services integrated with Rainbow Clover Lucky Slots operate under their own privacy policies.
Thank you for taking the time to read this policy. Contact us at our support team at any time.
Product Privacy Notes
This Policy applies to Rainbow Clover Lucky Slots in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or interface messages where applicable.
The product theme does not change the categories of data described below. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
Types of Data We Collect
When you play Rainbow Clover Lucky Slots, we may collect the following types of information to deliver and improve the game experience.
Automatically Collected Data
When you use Rainbow Clover Lucky Slots, our servers and integrated SDKs automatically collect:
- Device information (model, OS, screen resolution)
- Pseudonymous device identifiers for analytics
- Gameplay telemetry (events, session timing, feature usage)
- App performance and crash data
- Approximate geographic region derived from IP address
- Your email when you contact support at careteam@sugarbeangame.com
- Your chosen display name
- Content of any messages or feedback you send us
- Your precise GPS location
- Your contacts, photos, or files
- Financial information or payment card details
- Heath or biometric data
Analytics data is pseudonymized — it is linked to a device ID, not your real name or email address.
Questions about what we collect? Email us at our support team.
Using Your Information Responsibly
We only use your information in ways that help us deliver and improve Rainbow Clover Lucky Slots. This section explains those uses.
Game Operations: We use your information to deliver gameplay, support app operation, maintain your account, and answer your support requests at our support team.
Making Rainbow Clover Lucky Slots Better: Gameplay telemetry and crash reports help our team identify issues and improvements. This analysis is conducted on aggregated, non-identifying data wherever possible.
For Safety and Fairness
- Detect cheating or fraudulent activity
- Protect players from harassment or abuse
- Maintain the integrity of game systems
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
We do not sell your personal information. We do not share your data with advertisers or data brokers for their own purposes.
Where required by law (including GDPR), our legal bases for processing include: contract performance, legitimate interests, and legal compliance.
Questions? We're at our support team.
Our Data Sharing Policy
We work with a small number of trusted partners to deliver Rainbow Clover Lucky Slots. This section describes exactly what data they receive.
Trusted Vendors: Companies we engage to help run the game (for example, cloud servers, analytics platforms, and support software) may receive limited data. All are bound by contracts requiring data protection.
Law and Safety: We may share data when legally required (e.g., by court order or government request), or in good faith when necessary to protect safety, prevent fraud, or enforce our Terms.
Corporate Transactions: In the event of a company merger, acquisition, or restructuring, your information may transfer to a new entity — which will be bound to honor this Privacy Policy.
We do not sell your data. We never sell, rent, or auction personal information to advertisers, data brokers, or any other third party.
To learn more about our sharing practices, contact our support team.
Advertising IDs and Analytics
Like most mobile apps, Rainbow Clover Lucky Slots uses certain tracking technologies. This section explains what they are and how to control them.
Analytics SDKs
We use third-party analytics SDKs (such as Firebase Analytics) that collect pseudonymous gameplay data. These SDKs identify your device — not your identity — to measure session data and app performance.
Advertising Identifiers
Your device's Advertising ID (Google Advertising ID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Opt-Out Options:
- On iOS, use the App Tracking Transparency prompt to limit tracking
- On Android, go to Settings → Google → Ads to opt out or reset your ID
Performance Monitoring: Automated crash reporting collects technical logs (device state, app version) when errors occur. No personal content is captured in crash reports.
palm studio does not engage in cross-app behavioral advertising targeting.
Reach our privacy team at our support team.
COPPA & Children's Privacy
Who This App Is For
Rainbow Clover Lucky Slots is designed for a general audience. We comply with the Children's Online Privacy Protection Act (COPPA) with respect to users under 13.
Our COPPA Commitments
No knowing collection: We do not knowingly collect personal information — including name, email, phone number, precise location, or persistent identifiers — from children under 13 without prior verifiable parental consent.
Prompt deletion: If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete that information as quickly as possible.
No behavioral targeting: We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
No public sharing: We do not enable children to publicly share personal information within Rainbow Clover Lucky Slots.
Parental Contact
For all children's privacy matters:
📧 our support team
We take all reports seriously and respond within 30 days. You may request to review, correct, or delete your child's information at any time.
Rights You Have Over Your Data
You're in control of your personal data. This section outlines the rights available to you as a user of Rainbow Clover Lucky Slots.
What You Can Ask Us To Do:
- Show you what data we have (Access)
- Fix errors in your data (Correction)
- Delete your data (Erasure)
- Give you a copy to take elsewhere (Portability)
- Stop certain processing (Objection/Restriction)
California Residents (CCPA): You have the right to know what data we collect, disclose, or sell; the right to delete your data; and the right to non-discrimination for exercising these rights. We do not sell personal information.
Submitting a Request: Send a rights request to our support team. We may ask for identity verification and will respond within 30 calendar days.
Withdraw Consent: Where our processing is based on your consent, you may withdraw it at any time. This doesn't affect the lawfulness of processing before your withdrawal.
To exercise your rights, contact our support team.
How Long We Keep Your Data
We follow a strict data lifecycle policy. Here's how long different categories of data from Rainbow Clover Lucky Slots are stored.
Retention Periods:
- Account and gameplay data: Active account + 30 days after deletion request
- Support communications: 12 months after resolution
- Analytics logs: 90 days (auto-deleted)
- Financial records: 7 years (legal requirement)
- Crash reports: 60–90 days
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Early Deletion: Request data deletion before the standard retention period expires by emailing our support team. We'll process your request within 30 days, subject to legal holds.
Some data may be retained longer than standard periods where required by law, pending litigation, or regulatory investigation.
Data retention questions: our support team.
Data Security
palm studio invests significantly in security. Here are the measures we take to protect your personal information.
Encryption: All data transmitted between your device and our servers is protected by TLS encryption. Stored data is encrypted at rest using industry-standard algorithms.
Operational Security: We limit data access to staff who need it for their role, conduct background checks for relevant positions, and maintain data processing agreements with all third-party vendors.
We do our best but no security is absolute. In the event of a breach, we will notify you as required by law and take immediate corrective action.
Breach Notification: If a data breach occurs that is likely to harm your rights, we will notify you without undue delay and, where legally required, notify the relevant supervisory authority within 72 hours.
Found a Security Issue? Please report it responsibly to our support team. We investigate all reports and appreciate your help keeping Rainbow Clover Lucky Slots secure.
Contact our security team at our support team.
Third-Party Tools and Services
Rainbow Clover Lucky Slots integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services and device compatibility support: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
Rainbow Clover Lucky Slots is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
- AdColony: Privacy Policy
- Tapjoy: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
International Data Transfers
Your data may be processed in more than one country. Here's how palm studio ensures consistent protection wherever your data is processed.
Our servers and third-party service providers are located in various countries, including the United States and the EU. Your data may be processed in any of these locations.
Legal Safeguards for EU/UK Transfers: For transfers of personal data from the EEA or UK to third countries, palm studio relies on Standard Contractual Clauses (EU Commission Decision 2021/914) and, where applicable, UK IDTAs.
No matter where we process your data, we apply the same protections described in this Privacy Policy. Location doesn't change our commitment to your privacy.
Adequacy Decisions: Some countries we transfer data to have been recognized by the European Commission as providing adequate protection (e.g., UK, Canada for commercial organizations, Japan).
You can request information about the specific transfer mechanisms we use by emailing our support team.
Reach us at our support team for more on global data practices.
Changes to This Privacy Policy
When we make changes to this Privacy Policy, we want you to know about them. Here's our update and notification process.
Our Notification Commitment:
- Material changes → in-app notification + updated effective date
- Minor changes (typos, clarifications) → updated date only
- Major rights changes → at least 14 days advance notice
The Effective Date shown at the top of this policy always reflects the date of the most recent update. Older versions are available upon request.
Disagreement with Changes: You're always free to stop using Rainbow Clover Lucky Slots if you don't agree with updates. Contact our support team to request deletion of personal data we control.
To request a copy of a previous version of this Privacy Policy, email our support team.
Policy update questions: our support team.
Contact Information
Have a privacy question or want to exercise your data rights? palm studio's team is ready to help.
Privacy inquiries → our support team
General support → our support team
Response Time: We acknowledge all privacy inquiries within 5 business days and provide a full response within 30 calendar days. Complex requests may take up to 60 days — we'll let you know.
Helpful Request Details:
- Type of request (access / deletion / correction / objection)
- Your approximate account creation date
- Country of residence (to apply the right laws)
Privacy is our priority. Reach us at our support team.